Wing Virtual Assistant: An Honest Review of How It Works

Wing is a big company that supplies already-vetted virtual assistants to businesses that prefer not to handle the recruitment and training process themselves. So whether you are looking at becoming a client or becoming a virtual assistant at Wing, here’s what really goes on behind the scenes.

Table of Contents

What Is a Wing?

Wing connects companies with virtual assistants to undertake functions, from general administrative duties to specialized roles like customer service, accounting, or personal assistants to CEOs. While in freelance marketplaces companies employ the freelancers directly, at Wing, the company connects the employers to the VAs but plays the role of the employer of record.

In this way, Wing takes care of vetting and managing the candidate and paying the virtual assistant.

How Wing Works for Businesses

1. Submit Your Requirements

Your task list and requirements are submitted during onboarding.

2. Get Matched With a Virtual Assistant

Wing will match you to a VA or multiple VAs depending on skills match.

3. Receive Ongoing Account Management

You will be assigned an account manager for handling any problems.

4. Pay a Monthly Subscription

Billing in such a situation is likely to be through the monthly subscription fee charged per hour.

This is why Wing can be a good choice for those who like predictable charges and do not want to go through the process of vetting freelancers on their own.

How Wing Works for Virtual Assistants

If you are signing up to be employed as a VA via Wing, the steps are usually as follows:

Application and evaluation of skills
Interviews based on communicative and reliable qualities, and not just skills
Placement with a client according to your strengths
Support from the Wing staff, and not alone, as usual

The pay is not as high as that of an experienced freelance VA working for themselves since Wing keeps a part of the payment for introducing them to the client and taking care of the administrative side of things.

Wing vs. Freelance Platforms

Stability

Wing generally provides more consistent work hours than the marketplace model.

Pay

Direct freelance work (once you have clients) pays better on an hourly basis.

Effort

Wing does client sourcing for you, while freelance work means sourcing your own clients.

Vetting

The Wing model screens both parties, which is an advantage over the open marketplace model.

Is Wing Worth It?

For Businesses

If you require the service of a VA but do not wish to go through the process of recruiting and evaluating prospective candidates, then the Wing organization is one reasonable avenue to take, although it may prove slightly more costly once you know the ropes.

For Virtual Assistants

The Wing organization may be a good starting point, particularly for less experienced VAs looking to gain some experience, although the upper payment limit would be slightly greater as a freelancer.

Final Thoughts

There is no denying that Wing provides an actual midway point between managing everything yourself on your VA search versus doing everything by yourself on a freelance marketplace. It may not be the cheapest solution for companies nor the one paying the most to the VAs, but having the vetting and the management integrated into the platform makes it a reasonable choice.